◉ DEMO MODE — All data is simulated for Acme Medical Group
59
Total Offered
53
Answered
6
Abandoned
89.8%
Answer Rate

Call Volume by Hour — Today

Answered vs Abandoned

Service Level by Queue

QueueOfferedAnsweredAbandoned Avg WaitLongestSL 60s Avg TalkAbandon %
Main Queue (700) 4741 6 0:221:47 87.2% 3:12 12.8%
Billing Queue (701) 1212 0 0:080:24 100.0% 4:35 0.0%