◉ DEMO MODE — All data is simulated for Acme Medical Group

Welcome to the OpsVoice Hub Demo

Click through features as Acme Medical Group. All data is simulated — nothing affects real systems.
Viewing
📍Main Clinic · New Jersey
Use the PBX picker in the nav to switch between locations.
Locations
🏢 All Locations
rollup view
Corporate top-tier — see everything
📍 Main Clinic
acme-main-pbx
New Jersey
📍 Surgery Center
acme-surgery-pbx
New Jersey
📍 Billing Office
acme-billing-pbx
Florida
Explore Features
● LIVE
Live Panel
Real-time extension status, queues, parking. Drag-drop transfers.
◈ REPORTS
Queue Stats
Service level, abandon rate, wait times. Filter by date range.
◈ REPORTS
Extension Stats
Per-agent pickup time, answer rate, call counts. Click ext for history.
↔ ROUTING
Hunt Lists
Named ring groups with strategies, CID prefix, failover targets.
↔ ROUTING
Time of Day Modes
Business-hours schedules with manual override.
📒 DIRECTORY
Extensions
Searchable extension directory with DID, email, location.
Admin
⚙ ADMIN
System Panel Groups
Organize extensions into named groups with workgroup metadata.
⚙ ADMIN
System Panel Statuses
Available / Away / DND — each status pauses or unpauses queue membership.
⚙ ADMIN
Spy Group Manager
Who can Listen / Whisper / Barge into which agents.
⚙ ADMIN
Tenant Holidays
Company-wide and per-location closures — auto-overrides routing.