| Extension | Received | Answered | Missed | Answer % | Avg Pickup | Avg Talk | Total Talk | Outbound | Last Activity |
|---|---|---|---|---|---|---|---|---|---|
| 101 Alice Morgan | 23 | 21 | 2 | 91.3% | 6s | 2:25 | 46:20 | 4 | 2026-04-24 11:42:15 |
| 102 Bob Chen | 19 | 18 | 1 | 94.7% | 4s | 3:00 | 40:50 | 3 | 2026-04-24 11:42:15 |
| 103 Carla Diaz | 31 | 29 | 2 | 93.5% | 8s | 3:30 | 76:00 | 2 | 2026-04-24 11:42:15 |
| 104 Diego Nguyen | 14 | 13 | 1 | 92.9% | 5s | 3:15 | 33:00 | 1 | 2026-04-24 11:42:15 |
| 201 Dr. Patel | 17 | 16 | 1 | 94.1% | 11s | 5:20 | 63:20 | 6 | 2026-04-24 11:42:15 |
| 202 Dr. Kwon | 14 | 13 | 1 | 92.9% | 14s | 6:00 | 65:20 | 5 | 2026-04-24 11:42:15 |
| 203 Emma Lopez | 22 | 20 | 2 | 90.9% | 7s | 4:10 | 58:00 | 3 | 2026-04-24 11:42:15 |
| 204 Frank Williams | 8 | 5 | 3 | 62.5% | 9s | 2:30 | 15:00 | 0 | 2026-04-24 11:42:15 |
| 301 Grace Lee | 9 | 9 | 0 | 100.0% | 12s | 4:40 | 32:40 | 11 | 2026-04-24 11:42:15 |
| 302 Henry Park | 4 | 0 | 4 | 0.0% | — | — | — | 0 | 2026-04-24 11:42:15 |