โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Call Volume Trends โ€” acme-main-pbx

When do calls actually come in? Peak hours, day-of-week patterns, and week-over-week direction โ€” all in one view.
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Total Calls (7 days)
2,495
โ–ฒ 5.0% vs. last week
Peak Hour
08:00
Fri โ€” 60 calls
Busiest Day
Fri
Staff up for this day each week
Top Queue
Billing Queue
160 calls this week

Heatmap โ€” Day ร— Hour (darker = more calls)

Low High

Week-over-Week Call Volume

Top Queues This Week

QueueCallsฮ” vs. Last Week
701 Billing Queue 160 โ–ฒ 6.9%
700 Main Queue 66 โ–ฒ 3.8%