โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Call Volume Trends โ€” acme-billing-pbx

When do calls actually come in? Peak hours, day-of-week patterns, and week-over-week direction โ€” all in one view.
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Total Calls (7 days)
855
โ–ฒ 5.9% vs. last week
Peak Hour
12:00
Tue โ€” 22 calls
Busiest Day
Tue
Staff up for this day each week
Top Queue
Insurance Queue
45 calls this week

Heatmap โ€” Day ร— Hour (darker = more calls)

Low High

Week-over-Week Call Volume

Top Queues This Week

QueueCallsฮ” vs. Last Week
781 Insurance Queue 45 โ–ฒ 24.2%
780 Collections Queue 31 โ–ฒ 23.6%