โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Call Volume Trends โ€” acme-billing-pbx

When do calls actually come in? Peak hours, day-of-week patterns, and week-over-week direction โ€” all in one view.
Export PDF
Total Calls (7 days)
848
โ–ฒ 1.9% vs. last week
Peak Hour
17:00
Mon โ€” 21 calls
Busiest Day
Mon
Staff up for this day each week
Top Queue
Collections Queue
42 calls this week

Heatmap โ€” Day ร— Hour (darker = more calls)

Low High

Week-over-Week Call Volume

Top Queues This Week

QueueCallsฮ” vs. Last Week
780 Collections Queue 42 โ–ผ 5.2%
781 Insurance Queue 31 โ–ฒ 2.4%