โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-billing-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:24:21 780 Collections Queue Dr. Thomas <732-555-0301> 410 Insurance Desk 0:38 1:49
2026-04-24 16:18:36 781 Insurance Queue Patient <856-555-0420> 401 Patricia Hughes 2:06 5:32
2026-04-24 15:59:14 780 Collections Queue Dr. Thomas <732-555-0301> 402 Raj Mehta 0:56 6:12
2026-04-24 15:06:21 780 Collections Queue Insurance <800-555-0199> 404 Tom Novak 0:04 3:07
2026-04-24 14:52:41 780 Collections Queue John Carter <908-555-0143> 410 Insurance Desk 0:53 9:43
2026-04-24 14:24:27 780 Collections Queue Pharmacy <732-555-0404> 411 Claims Review 0:06 6:27
2026-04-24 14:18:18 781 Insurance Queue Dr. Thomas <732-555-0301> 402 Raj Mehta 2:59 4:37
2026-04-24 13:57:37 781 Insurance Queue John Carter <908-555-0143> 401 Patricia Hughes 2:14 8:32
2026-04-24 13:43:47 781 Insurance Queue Insurance <800-555-0199> 410 Insurance Desk 1:06 7:31
2026-04-24 13:28:05 781 Insurance Queue Patient <856-555-0420> 401 Patricia Hughes 0:31 7:31
2026-04-24 13:19:28 780 Collections Queue Patient <856-555-0420> 410 Insurance Desk 2:10 7:06
2026-04-24 12:30:39 781 Insurance Queue Jane Smith <732-555-0187> 404 Tom Novak 2:42 9:36
2026-04-24 12:23:39 780 Collections Queue John Carter <908-555-0143> 401 Patricia Hughes 2:13 6:44
2026-04-24 12:04:48 780 Collections Queue Pharmacy <732-555-0404> 403 Sofia Rivera 0:31 5:28
2026-04-24 12:04:10 780 Collections Queue John Carter <908-555-0143> 411 Claims Review 0:05 4:07
2026-04-24 11:54:41 780 Collections Queue Patient <856-555-0420> 410 Insurance Desk 0:59 3:25
2026-04-24 11:41:56 780 Collections Queue Jane Smith <732-555-0187> 411 Claims Review 2:41 9:56
2026-04-24 11:07:39 780 Collections Queue Dr. Thomas <732-555-0301> 403 Sofia Rivera 2:24 1:27
2026-04-24 10:42:47 780 Collections Queue Insurance <800-555-0199> 411 Claims Review 0:03 6:22
2026-04-24 10:42:11 780 Collections Queue Pharmacy <732-555-0404> 410 Insurance Desk 2:23 0:32
2026-04-24 10:28:51 781 Insurance Queue John Carter <908-555-0143> 404 Tom Novak 2:02 7:23
2026-04-24 10:22:58 781 Insurance Queue John Carter <908-555-0143> 404 Tom Novak 1:47 9:47
2026-04-24 10:13:34 780 Collections Queue Dr. Thomas <732-555-0301> 402 Raj Mehta 1:15 9:11
2026-04-24 10:11:12 781 Insurance Queue Patient <856-555-0420> 401 Patricia Hughes 1:29 0:53
2026-04-24 09:50:27 780 Collections Queue Patient <856-555-0420> 402 Raj Mehta 2:50 9:35
2026-04-24 09:25:46 781 Insurance Queue Jane Smith <732-555-0187> 403 Sofia Rivera 2:54 5:24
2026-04-24 09:22:31 780 Collections Queue Insurance <800-555-0199> 401 Patricia Hughes 2:46 9:18
2026-04-24 08:35:08 780 Collections Queue Insurance <800-555-0199> 402 Raj Mehta 1:48 9:09
2026-04-24 08:30:50 781 Insurance Queue Pharmacy <732-555-0404> 401 Patricia Hughes 3:00 4:16
2026-04-24 08:04:47 780 Collections Queue John Carter <908-555-0143> 411 Claims Review 0:39 8:10