โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-billing-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
Export CSV
TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:59:12 781 Insurance Queue Jane Smith <732-555-0187> 401 Patricia Hughes 2:40 6:14
2026-04-24 16:43:09 781 Insurance Queue John Carter <908-555-0143> 404 Tom Novak 2:23 7:43
2026-04-24 15:56:36 781 Insurance Queue Pharmacy <732-555-0404> 411 Claims Review 0:41 5:56
2026-04-24 15:36:34 780 Collections Queue Patient <856-555-0420> 411 Claims Review 2:00 2:38
2026-04-24 15:21:53 781 Insurance Queue Pharmacy <732-555-0404> 403 Sofia Rivera 1:42 1:17
2026-04-24 14:48:20 781 Insurance Queue Dr. Thomas <732-555-0301> 410 Insurance Desk 2:21 7:08
2026-04-24 14:27:04 781 Insurance Queue Dr. Thomas <732-555-0301> 402 Raj Mehta 0:28 9:55
2026-04-24 14:07:19 781 Insurance Queue Patient <856-555-0420> 411 Claims Review 1:42 0:46
2026-04-24 13:52:34 780 Collections Queue Jane Smith <732-555-0187> 402 Raj Mehta 1:47 6:09
2026-04-24 13:52:20 780 Collections Queue Pharmacy <732-555-0404> 402 Raj Mehta 2:14 2:15
2026-04-24 13:28:26 780 Collections Queue John Carter <908-555-0143> 402 Raj Mehta 1:45 4:01
2026-04-24 13:05:57 780 Collections Queue Patient <856-555-0420> 402 Raj Mehta 0:38 2:08
2026-04-24 12:44:22 781 Insurance Queue Insurance <800-555-0199> 402 Raj Mehta 1:32 6:38
2026-04-24 12:40:49 780 Collections Queue Jane Smith <732-555-0187> 411 Claims Review 2:49 2:27
2026-04-24 12:13:30 780 Collections Queue Patient <856-555-0420> 410 Insurance Desk 1:28 8:40
2026-04-24 12:09:36 780 Collections Queue Patient <856-555-0420> 404 Tom Novak 1:33 3:58
2026-04-24 11:44:34 781 Insurance Queue Patient <856-555-0420> 410 Insurance Desk 0:58 3:51
2026-04-24 11:03:47 780 Collections Queue Patient <856-555-0420> 410 Insurance Desk 0:49 7:02
2026-04-24 10:47:22 781 Insurance Queue Dr. Thomas <732-555-0301> 411 Claims Review 0:33 7:55
2026-04-24 10:02:09 781 Insurance Queue John Carter <908-555-0143> 402 Raj Mehta 1:05 8:10
2026-04-24 09:51:42 780 Collections Queue Pharmacy <732-555-0404> 401 Patricia Hughes 1:39 2:08
2026-04-24 09:42:43 780 Collections Queue Pharmacy <732-555-0404> 404 Tom Novak 1:24 9:42
2026-04-24 08:44:46 781 Insurance Queue Pharmacy <732-555-0404> 411 Claims Review 1:27 8:49
2026-04-24 08:43:51 781 Insurance Queue Pharmacy <732-555-0404> 411 Claims Review 0:08 1:55
2026-04-24 08:41:30 781 Insurance Queue Patient <856-555-0420> 411 Claims Review 2:44 1:42
2026-04-24 08:35:01 781 Insurance Queue Insurance <800-555-0199> 402 Raj Mehta 0:06 7:44
2026-04-24 08:34:53 781 Insurance Queue Jane Smith <732-555-0187> 410 Insurance Desk 1:25 5:11
2026-04-24 08:27:25 780 Collections Queue Dr. Thomas <732-555-0301> 403 Sofia Rivera 2:12 4:47
2026-04-24 08:11:58 780 Collections Queue Insurance <800-555-0199> 402 Raj Mehta 0:45 7:39
2026-04-24 08:10:36 780 Collections Queue Patient <856-555-0420> 403 Sofia Rivera 0:17 2:40