โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-billing-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:59:57 781 Insurance Queue Pharmacy <732-555-0404> 410 Insurance Desk 0:52 9:10
2026-04-24 16:58:33 781 Insurance Queue Pharmacy <732-555-0404> 402 Raj Mehta 1:24 5:11
2026-04-24 16:52:10 781 Insurance Queue Pharmacy <732-555-0404> 404 Tom Novak 0:07 9:26
2026-04-24 16:40:35 780 Collections Queue Patient <856-555-0420> 404 Tom Novak 1:47 3:30
2026-04-24 16:33:35 781 Insurance Queue Insurance <800-555-0199> 404 Tom Novak 0:05 8:22
2026-04-24 15:35:18 780 Collections Queue Pharmacy <732-555-0404> 401 Patricia Hughes 0:10 1:33
2026-04-24 15:23:32 781 Insurance Queue Insurance <800-555-0199> 411 Claims Review 2:26 2:13
2026-04-24 15:12:42 781 Insurance Queue Patient <856-555-0420> 401 Patricia Hughes 0:48 3:45
2026-04-24 15:09:07 780 Collections Queue Pharmacy <732-555-0404> 404 Tom Novak 0:39 9:59
2026-04-24 14:55:02 781 Insurance Queue John Carter <908-555-0143> 403 Sofia Rivera 1:18 8:40
2026-04-24 14:53:38 780 Collections Queue John Carter <908-555-0143> 403 Sofia Rivera 1:58 9:15
2026-04-24 14:40:07 781 Insurance Queue Dr. Thomas <732-555-0301> 404 Tom Novak 2:22 5:45
2026-04-24 14:32:36 781 Insurance Queue Patient <856-555-0420> 404 Tom Novak 2:09 0:50
2026-04-24 13:55:56 780 Collections Queue Dr. Thomas <732-555-0301> 404 Tom Novak 2:54 9:33
2026-04-24 13:44:19 781 Insurance Queue Insurance <800-555-0199> 402 Raj Mehta 2:16 5:29
2026-04-24 12:06:15 781 Insurance Queue Dr. Thomas <732-555-0301> 403 Sofia Rivera 0:32 6:38
2026-04-24 11:56:30 781 Insurance Queue John Carter <908-555-0143> 404 Tom Novak 2:35 0:36
2026-04-24 11:55:55 780 Collections Queue Insurance <800-555-0199> 403 Sofia Rivera 1:14 8:12
2026-04-24 11:50:41 781 Insurance Queue Patient <856-555-0420> 403 Sofia Rivera 2:30 7:49
2026-04-24 10:49:37 781 Insurance Queue Patient <856-555-0420> 402 Raj Mehta 2:27 1:52
2026-04-24 10:48:10 781 Insurance Queue Jane Smith <732-555-0187> 401 Patricia Hughes 2:39 9:37
2026-04-24 10:27:50 781 Insurance Queue Insurance <800-555-0199> 404 Tom Novak 2:15 6:40
2026-04-24 10:16:21 780 Collections Queue Patient <856-555-0420> 401 Patricia Hughes 2:58 8:38
2026-04-24 10:10:57 781 Insurance Queue Jane Smith <732-555-0187> 411 Claims Review 0:44 7:26
2026-04-24 10:02:05 780 Collections Queue Dr. Thomas <732-555-0301> 411 Claims Review 2:56 5:41
2026-04-24 09:40:24 781 Insurance Queue Dr. Thomas <732-555-0301> 410 Insurance Desk 2:35 4:39
2026-04-24 09:13:26 781 Insurance Queue Insurance <800-555-0199> 403 Sofia Rivera 0:48 9:43
2026-04-24 08:51:25 780 Collections Queue John Carter <908-555-0143> 404 Tom Novak 0:16 5:26
2026-04-24 08:40:43 781 Insurance Queue Jane Smith <732-555-0187> 402 Raj Mehta 0:56 9:01
2026-04-24 08:28:26 781 Insurance Queue Patient <856-555-0420> 403 Sofia Rivera 2:53 0:59