โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-billing-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:28:05 781 Insurance Queue Jane Smith <732-555-0187> 411 Claims Review 2:26 4:12
2026-04-24 16:16:49 780 Collections Queue Patient <856-555-0420> 410 Insurance Desk 0:14 0:53
2026-04-24 16:04:00 781 Insurance Queue Pharmacy <732-555-0404> 402 Raj Mehta 2:37 6:45
2026-04-24 16:00:32 780 Collections Queue John Carter <908-555-0143> 411 Claims Review 0:29 7:40
2026-04-24 15:44:58 780 Collections Queue Patient <856-555-0420> 403 Sofia Rivera 2:12 3:14
2026-04-24 15:34:43 781 Insurance Queue Patient <856-555-0420> 404 Tom Novak 0:45 5:16
2026-04-24 15:30:00 780 Collections Queue Patient <856-555-0420> 403 Sofia Rivera 0:38 2:05
2026-04-24 15:28:09 780 Collections Queue Pharmacy <732-555-0404> 402 Raj Mehta 2:58 4:24
2026-04-24 15:14:42 781 Insurance Queue John Carter <908-555-0143> 404 Tom Novak 2:30 3:57
2026-04-24 13:44:34 781 Insurance Queue Insurance <800-555-0199> 410 Insurance Desk 2:13 7:51
2026-04-24 13:22:51 780 Collections Queue Dr. Thomas <732-555-0301> 410 Insurance Desk 1:56 5:18
2026-04-24 13:03:03 780 Collections Queue Insurance <800-555-0199> 410 Insurance Desk 1:32 7:12
2026-04-24 12:53:08 781 Insurance Queue Jane Smith <732-555-0187> 401 Patricia Hughes 1:31 2:46
2026-04-24 12:47:28 781 Insurance Queue Insurance <800-555-0199> 410 Insurance Desk 1:41 9:53
2026-04-24 12:00:24 780 Collections Queue Insurance <800-555-0199> 401 Patricia Hughes 2:48 3:29
2026-04-24 11:49:44 780 Collections Queue Dr. Thomas <732-555-0301> 404 Tom Novak 2:49 2:59
2026-04-24 11:37:42 781 Insurance Queue Pharmacy <732-555-0404> 403 Sofia Rivera 1:35 8:31
2026-04-24 11:27:05 780 Collections Queue Patient <856-555-0420> 410 Insurance Desk 2:13 3:52
2026-04-24 11:25:01 781 Insurance Queue Insurance <800-555-0199> 403 Sofia Rivera 1:07 2:21
2026-04-24 10:34:26 781 Insurance Queue Dr. Thomas <732-555-0301> 402 Raj Mehta 1:41 9:10
2026-04-24 10:12:00 781 Insurance Queue Dr. Thomas <732-555-0301> 410 Insurance Desk 2:49 4:42
2026-04-24 10:08:11 780 Collections Queue Pharmacy <732-555-0404> 411 Claims Review 0:18 6:53
2026-04-24 10:05:47 780 Collections Queue Jane Smith <732-555-0187> 402 Raj Mehta 0:33 1:06
2026-04-24 09:51:35 781 Insurance Queue Dr. Thomas <732-555-0301> 404 Tom Novak 0:59 8:53
2026-04-24 09:49:59 781 Insurance Queue Pharmacy <732-555-0404> 402 Raj Mehta 2:05 8:41
2026-04-24 09:48:34 781 Insurance Queue John Carter <908-555-0143> 411 Claims Review 0:35 9:42
2026-04-24 09:26:42 780 Collections Queue Jane Smith <732-555-0187> 403 Sofia Rivera 1:33 9:45
2026-04-24 08:07:21 781 Insurance Queue Dr. Thomas <732-555-0301> 411 Claims Review 2:44 7:18
2026-04-24 08:03:46 780 Collections Queue Patient <856-555-0420> 401 Patricia Hughes 0:05 2:52
2026-04-24 08:03:38 781 Insurance Queue Dr. Thomas <732-555-0301> 404 Tom Novak 0:18 4:23