โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-surgery-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:57:26 750 Surgery Intake John Carter <908-555-0143> 116 OR-2 Nurse 2:43 5:47
2026-04-24 16:52:21 751 Recovery Hotline Dr. Thomas <732-555-0301> 112 Olivia Wade 2:23 3:09
2026-04-24 16:31:25 751 Recovery Hotline Jane Smith <732-555-0187> 111 Marcus Tan 1:48 4:49
2026-04-24 16:24:40 750 Surgery Intake Insurance <800-555-0199> 115 OR-1 Nurse 1:52 7:27
2026-04-24 16:22:00 751 Recovery Hotline Pharmacy <732-555-0404> 117 OR-3 Nurse 1:01 3:36
2026-04-24 15:52:50 751 Recovery Hotline Dr. Thomas <732-555-0301> 130 Recovery Desk 0:11 8:23
2026-04-24 15:22:27 750 Surgery Intake Jane Smith <732-555-0187> 116 OR-2 Nurse 2:18 5:35
2026-04-24 15:07:31 751 Recovery Hotline Jane Smith <732-555-0187> 117 OR-3 Nurse 1:22 0:35
2026-04-24 14:32:23 751 Recovery Hotline Jane Smith <732-555-0187> 115 OR-1 Nurse 1:53 2:21
2026-04-24 14:30:08 751 Recovery Hotline Insurance <800-555-0199> 110 Sarah Brooks 1:29 7:17
2026-04-24 13:45:00 751 Recovery Hotline Insurance <800-555-0199> 110 Sarah Brooks 0:37 2:15
2026-04-24 13:21:00 750 Surgery Intake Dr. Thomas <732-555-0301> 131 Dr. Reyes 2:53 6:23
2026-04-24 12:58:45 750 Surgery Intake Jane Smith <732-555-0187> 131 Dr. Reyes 0:25 9:40
2026-04-24 12:48:39 750 Surgery Intake Pharmacy <732-555-0404> 131 Dr. Reyes 0:38 3:06
2026-04-24 12:42:25 750 Surgery Intake Dr. Thomas <732-555-0301> 115 OR-1 Nurse 1:59 6:08
2026-04-24 12:40:37 750 Surgery Intake John Carter <908-555-0143> 130 Recovery Desk 1:37 6:43
2026-04-24 12:13:30 750 Surgery Intake Pharmacy <732-555-0404> 115 OR-1 Nurse 0:38 5:54
2026-04-24 11:46:24 750 Surgery Intake Pharmacy <732-555-0404> 116 OR-2 Nurse 0:05 6:52
2026-04-24 11:43:18 751 Recovery Hotline Jane Smith <732-555-0187> 111 Marcus Tan 0:35 9:15
2026-04-24 11:24:30 751 Recovery Hotline Patient <856-555-0420> 110 Sarah Brooks 2:44 1:01
2026-04-24 11:00:33 750 Surgery Intake John Carter <908-555-0143> 111 Marcus Tan 2:20 4:22
2026-04-24 10:28:53 751 Recovery Hotline Pharmacy <732-555-0404> 111 Marcus Tan 0:40 8:10
2026-04-24 10:25:08 751 Recovery Hotline Patient <856-555-0420> 111 Marcus Tan 0:21 9:23
2026-04-24 10:03:04 751 Recovery Hotline Jane Smith <732-555-0187> 116 OR-2 Nurse 2:57 6:51
2026-04-24 09:38:36 751 Recovery Hotline John Carter <908-555-0143> 130 Recovery Desk 1:18 5:14
2026-04-24 09:29:10 750 Surgery Intake John Carter <908-555-0143> 112 Olivia Wade 0:36 0:51
2026-04-24 09:22:16 750 Surgery Intake Pharmacy <732-555-0404> 110 Sarah Brooks 1:30 3:23
2026-04-24 09:13:07 751 Recovery Hotline Dr. Thomas <732-555-0301> 111 Marcus Tan 0:51 4:49
2026-04-24 08:58:04 751 Recovery Hotline Jane Smith <732-555-0187> 130 Recovery Desk 0:10 9:13
2026-04-24 08:14:10 751 Recovery Hotline Dr. Thomas <732-555-0301> 116 OR-2 Nurse 2:18 9:21