โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-surgery-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:07:23 751 Recovery Hotline Jane Smith <732-555-0187> 115 OR-1 Nurse 2:51 1:15
2026-04-24 16:01:25 750 Surgery Intake Insurance <800-555-0199> 117 OR-3 Nurse 2:19 3:50
2026-04-24 15:56:43 750 Surgery Intake Patient <856-555-0420> 111 Marcus Tan 0:13 0:53
2026-04-24 15:45:54 750 Surgery Intake Dr. Thomas <732-555-0301> 116 OR-2 Nurse 0:49 5:37
2026-04-24 15:17:14 751 Recovery Hotline John Carter <908-555-0143> 115 OR-1 Nurse 2:43 8:27
2026-04-24 14:47:16 750 Surgery Intake John Carter <908-555-0143> 116 OR-2 Nurse 2:37 9:33
2026-04-24 14:24:18 751 Recovery Hotline Pharmacy <732-555-0404> 131 Dr. Reyes 2:57 7:33
2026-04-24 14:22:46 750 Surgery Intake Jane Smith <732-555-0187> 117 OR-3 Nurse 2:40 1:27
2026-04-24 14:21:27 751 Recovery Hotline Jane Smith <732-555-0187> 131 Dr. Reyes 0:39 3:44
2026-04-24 14:19:59 750 Surgery Intake John Carter <908-555-0143> 112 Olivia Wade 0:06 1:43
2026-04-24 13:54:10 751 Recovery Hotline Jane Smith <732-555-0187> 131 Dr. Reyes 1:53 4:13
2026-04-24 13:22:48 750 Surgery Intake Dr. Thomas <732-555-0301> 111 Marcus Tan 0:16 9:27
2026-04-24 12:46:01 751 Recovery Hotline Jane Smith <732-555-0187> 116 OR-2 Nurse 2:16 8:58
2026-04-24 12:34:26 750 Surgery Intake Dr. Thomas <732-555-0301> 130 Recovery Desk 2:18 4:06
2026-04-24 12:32:55 750 Surgery Intake Jane Smith <732-555-0187> 111 Marcus Tan 1:10 6:13
2026-04-24 12:11:24 751 Recovery Hotline Insurance <800-555-0199> 131 Dr. Reyes 2:00 4:30
2026-04-24 12:11:06 751 Recovery Hotline Pharmacy <732-555-0404> 117 OR-3 Nurse 2:23 5:33
2026-04-24 12:09:08 751 Recovery Hotline Pharmacy <732-555-0404> 112 Olivia Wade 0:51 1:25
2026-04-24 11:36:16 750 Surgery Intake Patient <856-555-0420> 110 Sarah Brooks 1:47 5:32
2026-04-24 11:21:25 750 Surgery Intake Dr. Thomas <732-555-0301> 130 Recovery Desk 2:17 1:26
2026-04-24 10:50:23 750 Surgery Intake Pharmacy <732-555-0404> 116 OR-2 Nurse 0:51 5:14
2026-04-24 10:14:41 750 Surgery Intake Dr. Thomas <732-555-0301> 116 OR-2 Nurse 0:51 9:43
2026-04-24 10:12:47 751 Recovery Hotline Pharmacy <732-555-0404> 110 Sarah Brooks 2:53 2:47
2026-04-24 10:07:21 751 Recovery Hotline John Carter <908-555-0143> 110 Sarah Brooks 2:21 5:53
2026-04-24 09:52:44 750 Surgery Intake Jane Smith <732-555-0187> 130 Recovery Desk 2:31 5:44
2026-04-24 09:37:10 751 Recovery Hotline Insurance <800-555-0199> 110 Sarah Brooks 0:49 8:11
2026-04-24 09:29:01 751 Recovery Hotline Pharmacy <732-555-0404> 111 Marcus Tan 1:51 7:14
2026-04-24 09:00:58 750 Surgery Intake Patient <856-555-0420> 131 Dr. Reyes 2:49 2:16
2026-04-24 08:55:17 751 Recovery Hotline Dr. Thomas <732-555-0301> 117 OR-3 Nurse 2:26 3:59
2026-04-24 08:41:49 750 Surgery Intake Patient <856-555-0420> 110 Sarah Brooks 0:10 2:43