โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-surgery-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
Export CSV
TimeQueueCallerAnswered By WaitTalk
2026-04-24 15:43:00 750 Surgery Intake John Carter <908-555-0143> 116 OR-2 Nurse 1:33 1:25
2026-04-24 15:08:33 751 Recovery Hotline Jane Smith <732-555-0187> 112 Olivia Wade 1:47 8:22
2026-04-24 14:28:48 750 Surgery Intake Insurance <800-555-0199> 130 Recovery Desk 1:59 6:11
2026-04-24 14:12:10 751 Recovery Hotline Dr. Thomas <732-555-0301> 130 Recovery Desk 1:59 2:26
2026-04-24 14:02:20 751 Recovery Hotline John Carter <908-555-0143> 112 Olivia Wade 2:25 1:14
2026-04-24 13:49:24 751 Recovery Hotline Dr. Thomas <732-555-0301> 116 OR-2 Nurse 2:47 8:03
2026-04-24 13:34:22 750 Surgery Intake Patient <856-555-0420> 131 Dr. Reyes 0:49 5:24
2026-04-24 13:28:42 751 Recovery Hotline Pharmacy <732-555-0404> 131 Dr. Reyes 2:55 4:13
2026-04-24 13:26:43 750 Surgery Intake Pharmacy <732-555-0404> 117 OR-3 Nurse 0:32 7:22
2026-04-24 13:24:48 750 Surgery Intake Pharmacy <732-555-0404> 110 Sarah Brooks 2:10 4:30
2026-04-24 13:22:23 750 Surgery Intake Dr. Thomas <732-555-0301> 131 Dr. Reyes 2:38 9:00
2026-04-24 13:13:45 751 Recovery Hotline Insurance <800-555-0199> 111 Marcus Tan 1:16 4:03
2026-04-24 13:08:00 750 Surgery Intake Patient <856-555-0420> 117 OR-3 Nurse 1:59 3:42
2026-04-24 12:37:40 751 Recovery Hotline Jane Smith <732-555-0187> 131 Dr. Reyes 1:00 3:18
2026-04-24 12:20:10 751 Recovery Hotline Patient <856-555-0420> 117 OR-3 Nurse 0:22 8:06
2026-04-24 12:15:13 751 Recovery Hotline Jane Smith <732-555-0187> 116 OR-2 Nurse 1:21 3:11
2026-04-24 11:59:08 750 Surgery Intake Insurance <800-555-0199> 116 OR-2 Nurse 0:50 5:00
2026-04-24 11:49:17 751 Recovery Hotline Pharmacy <732-555-0404> 117 OR-3 Nurse 1:26 1:10
2026-04-24 11:24:35 751 Recovery Hotline Dr. Thomas <732-555-0301> 130 Recovery Desk 2:54 3:25
2026-04-24 11:22:28 751 Recovery Hotline Dr. Thomas <732-555-0301> 111 Marcus Tan 0:59 2:31
2026-04-24 10:56:27 750 Surgery Intake Dr. Thomas <732-555-0301> 115 OR-1 Nurse 0:30 3:32
2026-04-24 10:26:34 751 Recovery Hotline Jane Smith <732-555-0187> 112 Olivia Wade 1:59 7:22
2026-04-24 09:59:08 751 Recovery Hotline Dr. Thomas <732-555-0301> 116 OR-2 Nurse 2:19 3:50
2026-04-24 09:25:14 751 Recovery Hotline John Carter <908-555-0143> 116 OR-2 Nurse 1:30 7:19
2026-04-24 09:14:05 751 Recovery Hotline Dr. Thomas <732-555-0301> 116 OR-2 Nurse 1:24 0:44
2026-04-24 09:12:56 750 Surgery Intake Patient <856-555-0420> 131 Dr. Reyes 1:04 2:39
2026-04-24 09:03:17 751 Recovery Hotline Dr. Thomas <732-555-0301> 112 Olivia Wade 0:17 7:27
2026-04-24 08:57:04 750 Surgery Intake Jane Smith <732-555-0187> 111 Marcus Tan 1:59 1:48
2026-04-24 08:44:26 751 Recovery Hotline Patient <856-555-0420> 115 OR-1 Nurse 0:31 5:12
2026-04-24 08:41:47 751 Recovery Hotline Jane Smith <732-555-0187> 115 OR-1 Nurse 0:54 5:54