โ DEMO MODE โ All data is simulated for Acme Medical Group
OpsVoice
Hub
๐
Surgery Center
ยท New Jersey
โผ
๐ข All Locations
Roll-up across all PBXes
New Jersey
๐ Main Clinic
acme-main-pbx
๐ Surgery Center
acme-surgery-pbx
Florida
๐ Billing Office
acme-billing-pbx
Live
Reports
โผ
Queue Stats
Extension Stats
Analytics
โผ
Call Volume Trends
Service Level Dashboard
Staffing Insights
Admin
โผ
System Panel Groups
System Panel Statuses
Spy Group Manager
Tenant Holidays
Directory
โผ
Extensions
Call Routing
โผ
Destinations
Telephone Numbers
Schedules
Call Queues
Hunt Lists
Global Call Blocking
Agent Finders
Menus
โผ
Auto-Attendants
Records & Greetings
Features
โผ
Workgroups
Workgroup Administrators
Parking Lots
Conference Rooms
History
โผ
Recorded Calls
Call Detail Reports
Extension Report
Answered Queue Report
Unanswered Queue Report
Queue Agent TimeCard
Queue Agent Report
admin@acmemed.example
Exit Demo
Auto-Attendants
IVR phone trees callers navigate by pressing digits. Each attendant has its own greeting, timeout, and set of key options.
+ New Auto-Attendant
๐ก Auto-attendants greet callers, read menu options, and route based on the digit pressed. Timeout routes the call if the caller stays silent.
Surgery Intake Menu
Entry for 732-555-0110
๐ Surgery Center
Edit
Clone
Delete
Greeting
๐ Surgery Center Welcome (0:17)
Timeout
7s
Repeats
2ร before exit
Invalid Entry
Replay, then Front Desk
Timeout Action
Front Desk (Hunt 650)
Press
Label
Routes To
1
Schedule a surgery
โ Queue 750 โ Surgery Intake
2
Pre-op questions
โ Ext 131 โ Dr. Reyes
3
Post-op follow-up
โ Ext 130 โ Recovery Desk
0
Front Desk
โ Hunt List 650 โ Surgery Ring