| Ext | Agent | Logged In | Logged Out | Shift Total | Available | Paused | Calls Taken |
|---|---|---|---|---|---|---|---|
| 110 | Sarah Brooks | 09:00 | 16:00 | 7h 14m | 6h 36m | 38m | 56 |
| 111 | Marcus Tan | 07:45 | ● Live | 7h 14m | 6h 57m | 16m | 21 |
| 112 | Olivia Wade | 07:30 | ● Live | 6h 29m | 5h 54m | 34m | 21 |
| 115 | OR-1 Nurse | 07:30 | 17:45 | 6h 16m | 5h 40m | 36m | 31 |
| 116 | OR-2 Nurse | 09:00 | ● Live | 7h 44m | 7h 13m | 31m | 16 |
| 117 | OR-3 Nurse | 09:15 | 16:00 | 6h 47m | 6h 18m | 28m | 12 |
| 130 | Recovery Desk | 07:15 | 18:00 | 6h 33m | 6h 6m | 26m | 54 |
| 131 | Dr. Reyes | 09:15 | 18:30 | 7h 29m | 6h 53m | 35m | 51 |