| Ext | Agent | Logged In | Logged Out | Shift Total | Available | Paused | Calls Taken |
|---|---|---|---|---|---|---|---|
| 110 | Sarah Brooks | 09:45 | ● Live | 7h 52m | 7h 21m | 30m | 32 |
| 111 | Marcus Tan | 09:30 | ● Live | 7h 13m | 7h 3m | 10m | 52 |
| 112 | Olivia Wade | 09:15 | 18:45 | 7h 29m | 7h 17m | 11m | 17 |
| 115 | OR-1 Nurse | 07:30 | ● Live | 7h 17m | 6h 48m | 28m | 50 |
| 116 | OR-2 Nurse | 09:30 | 16:45 | 7h 53m | 7h 15m | 38m | 12 |
| 117 | OR-3 Nurse | 08:00 | ● Live | 6h 32m | 6h 9m | 23m | 16 |
| 130 | Recovery Desk | 07:15 | ● Live | 7h 47m | 7h 28m | 19m | 61 |
| 131 | Dr. Reyes | 09:00 | ● Live | 7h 49m | 7h 13m | 36m | 33 |