| Ext | Name | Received | Answered | Missed | Outbound | Total Talk | Longest | Answer Rate |
|---|---|---|---|---|---|---|---|---|
| 110 | Sarah Brooks | 226 | 179 | 47 | 22 | 11h 47m | 11:25 | 79.2% |
| 111 | Marcus Tan | 313 | 242 | 71 | 27 | 19h 9m | 4:16 | 77.3% |
| 112 | Olivia Wade | 100 | 51 | 49 | 59 | 2h 16m | 13:13 | 51.0% |
| 115 | OR-1 Nurse | 150 | 115 | 35 | 55 | 6h 31m | 8:16 | 76.7% |
| 116 | OR-2 Nurse | 383 | 354 | 29 | 55 | 12h 58m | 11:49 | 92.4% |
| 117 | OR-3 Nurse | 153 | 148 | 5 | 95 | 10h 21m | 14:38 | 96.7% |
| 130 | Recovery Desk | 365 | 360 | 5 | 77 | 18h 54m | 6:46 | 98.6% |
| 131 | Dr. Reyes | 434 | 407 | 27 | 40 | 28h 15m | 14:11 | 93.8% |