| Ext | Name | Received | Answered | Missed | Outbound | Total Talk | Longest | Answer Rate |
|---|---|---|---|---|---|---|---|---|
| 110 | Sarah Brooks | 445 | 391 | 54 | 31 | 28h 53m | 8:08 | 87.9% |
| 111 | Marcus Tan | 365 | 327 | 38 | 72 | 12h 10m | 13:30 | 89.6% |
| 112 | Olivia Wade | 225 | 148 | 77 | 78 | 10h 33m | 5:30 | 65.8% |
| 115 | OR-1 Nurse | 189 | 158 | 31 | 88 | 7h 46m | 11:55 | 83.6% |
| 116 | OR-2 Nurse | 389 | 365 | 24 | 105 | 18h 51m | 3:01 | 93.8% |
| 117 | OR-3 Nurse | 158 | 102 | 56 | 88 | 7h 28m | 11:07 | 64.6% |
| 130 | Recovery Desk | 305 | 252 | 53 | 43 | 14h 37m | 14:56 | 82.6% |
| 131 | Dr. Reyes | 203 | 144 | 59 | 93 | 4h 50m | 12:22 | 70.9% |