| Ext | Name | Received | Answered | Missed | Outbound | Total Talk | Longest | Answer Rate |
|---|---|---|---|---|---|---|---|---|
| 110 | Sarah Brooks | 209 | 149 | 60 | 79 | 5h 47m | 8:17 | 71.3% |
| 111 | Marcus Tan | 262 | 195 | 67 | 47 | 13h 45m | 12:38 | 74.4% |
| 112 | Olivia Wade | 370 | 316 | 54 | 29 | 12h 59m | 11:28 | 85.4% |
| 115 | OR-1 Nurse | 313 | 307 | 6 | 52 | 24h 33m | 6:16 | 98.1% |
| 116 | OR-2 Nurse | 227 | 205 | 22 | 83 | 11h 43m | 13:49 | 90.3% |
| 117 | OR-3 Nurse | 328 | 318 | 10 | 82 | 15h 1m | 8:18 | 97.0% |
| 130 | Recovery Desk | 207 | 182 | 25 | 72 | 6h 55m | 4:05 | 87.9% |
| 131 | Dr. Reyes | 191 | 158 | 33 | 116 | 7h 54m | 13:30 | 82.7% |