| Time | Queue | Caller | Wait Before Drop | Reason |
|---|---|---|---|---|
| 2026-04-24 16:05:05 | 750 Surgery Intake | John Carter <908-555-0143> | 3:24 | EXITWITHKEY — caller pressed key |
| 2026-04-24 15:01:16 | 751 Recovery Hotline | Unknown <UNKNOWN> | 1:26 | ABANDON — caller hung up |
| 2026-04-24 14:36:21 | 750 Surgery Intake | Patient <856-555-0420> | 4:52 | ABANDON — caller hung up |
| 2026-04-24 14:35:06 | 751 Recovery Hotline | John Carter <908-555-0143> | 1:22 | ABANDON — caller hung up |
| 2026-04-24 13:54:36 | 751 Recovery Hotline | Patient <856-555-0420> | 4:49 | TIMEOUT — max wait exceeded |
| 2026-04-24 13:00:14 | 751 Recovery Hotline | Jane Smith <732-555-0187> | 3:34 | EXITWITHKEY — caller pressed key |
| 2026-04-24 12:52:38 | 750 Surgery Intake | Patient <856-555-0420> | 4:45 | TIMEOUT — max wait exceeded |
| 2026-04-24 12:09:38 | 750 Surgery Intake | Patient <856-555-0420> | 0:45 | EXITWITHKEY — caller pressed key |
| 2026-04-24 12:03:36 | 750 Surgery Intake | Unknown <UNKNOWN> | 2:18 | EXITWITHKEY — caller pressed key |
| 2026-04-24 11:42:05 | 751 Recovery Hotline | Unknown <UNKNOWN> | 0:28 | EXITEMPTY — no agents available |
| 2026-04-24 11:09:43 | 750 Surgery Intake | Patient <856-555-0420> | 0:10 | ABANDON — caller hung up |
| 2026-04-24 10:50:03 | 750 Surgery Intake | Unknown <UNKNOWN> | 2:52 | EXITWITHKEY — caller pressed key |
| 2026-04-24 10:48:44 | 751 Recovery Hotline | Unknown <UNKNOWN> | 4:06 | ABANDON — caller hung up |
| 2026-04-24 10:44:10 | 750 Surgery Intake | Unknown <UNKNOWN> | 1:40 | EXITWITHKEY — caller pressed key |
| 2026-04-24 08:38:35 | 751 Recovery Hotline | John Carter <908-555-0143> | 4:39 | EXITWITHKEY — caller pressed key |