| Time | Queue | Caller | Wait Before Drop | Reason |
|---|---|---|---|---|
| 2026-04-24 15:31:39 | 750 Surgery Intake | Unknown <UNKNOWN> | 2:57 | EXITEMPTY — no agents available |
| 2026-04-24 15:21:49 | 751 Recovery Hotline | John Carter <908-555-0143> | 1:24 | TIMEOUT — max wait exceeded |
| 2026-04-24 15:15:50 | 750 Surgery Intake | Unknown <UNKNOWN> | 0:50 | ABANDON — caller hung up |
| 2026-04-24 13:04:47 | 751 Recovery Hotline | Patient <856-555-0420> | 0:57 | TIMEOUT — max wait exceeded |
| 2026-04-24 12:40:36 | 750 Surgery Intake | John Carter <908-555-0143> | 2:42 | ABANDON — caller hung up |
| 2026-04-24 12:20:19 | 751 Recovery Hotline | John Carter <908-555-0143> | 4:30 | ABANDON — caller hung up |
| 2026-04-24 11:05:02 | 750 Surgery Intake | John Carter <908-555-0143> | 1:43 | EXITEMPTY — no agents available |
| 2026-04-24 11:05:00 | 751 Recovery Hotline | John Carter <908-555-0143> | 4:13 | TIMEOUT — max wait exceeded |
| 2026-04-24 10:55:39 | 750 Surgery Intake | Patient <856-555-0420> | 0:41 | EXITEMPTY — no agents available |
| 2026-04-24 10:15:25 | 751 Recovery Hotline | Unknown <UNKNOWN> | 1:42 | EXITEMPTY — no agents available |
| 2026-04-24 09:37:11 | 750 Surgery Intake | Jane Smith <732-555-0187> | 1:27 | EXITWITHKEY — caller pressed key |
| 2026-04-24 09:28:37 | 751 Recovery Hotline | John Carter <908-555-0143> | 3:44 | EXITEMPTY — no agents available |
| 2026-04-24 09:08:23 | 751 Recovery Hotline | Unknown <UNKNOWN> | 1:59 | ABANDON — caller hung up |
| 2026-04-24 08:59:12 | 751 Recovery Hotline | Jane Smith <732-555-0187> | 2:10 | TIMEOUT — max wait exceeded |
| 2026-04-24 08:38:58 | 751 Recovery Hotline | Patient <856-555-0420> | 4:59 | EXITEMPTY — no agents available |