| Time | Queue | Caller | Wait Before Drop | Reason |
|---|---|---|---|---|
| 2026-04-24 16:33:06 | 750 Surgery Intake | Jane Smith <732-555-0187> | 1:41 | ABANDON — caller hung up |
| 2026-04-24 15:42:27 | 750 Surgery Intake | Jane Smith <732-555-0187> | 0:08 | EXITWITHKEY — caller pressed key |
| 2026-04-24 15:39:37 | 751 Recovery Hotline | Patient <856-555-0420> | 1:10 | ABANDON — caller hung up |
| 2026-04-24 15:34:38 | 751 Recovery Hotline | Unknown <UNKNOWN> | 3:13 | EXITWITHKEY — caller pressed key |
| 2026-04-24 15:01:22 | 750 Surgery Intake | John Carter <908-555-0143> | 1:27 | EXITEMPTY — no agents available |
| 2026-04-24 14:43:02 | 750 Surgery Intake | Patient <856-555-0420> | 2:17 | TIMEOUT — max wait exceeded |
| 2026-04-24 14:31:47 | 751 Recovery Hotline | Jane Smith <732-555-0187> | 2:07 | ABANDON — caller hung up |
| 2026-04-24 14:17:42 | 751 Recovery Hotline | John Carter <908-555-0143> | 0:47 | EXITWITHKEY — caller pressed key |
| 2026-04-24 13:45:27 | 750 Surgery Intake | Jane Smith <732-555-0187> | 4:16 | TIMEOUT — max wait exceeded |
| 2026-04-24 12:54:07 | 750 Surgery Intake | Jane Smith <732-555-0187> | 4:41 | EXITWITHKEY — caller pressed key |
| 2026-04-24 12:26:31 | 750 Surgery Intake | John Carter <908-555-0143> | 3:06 | EXITWITHKEY — caller pressed key |
| 2026-04-24 11:43:05 | 751 Recovery Hotline | Jane Smith <732-555-0187> | 4:07 | TIMEOUT — max wait exceeded |
| 2026-04-24 09:43:48 | 750 Surgery Intake | Unknown <UNKNOWN> | 2:12 | EXITEMPTY — no agents available |
| 2026-04-24 09:26:56 | 750 Surgery Intake | John Carter <908-555-0143> | 0:43 | TIMEOUT — max wait exceeded |
| 2026-04-24 08:15:56 | 750 Surgery Intake | John Carter <908-555-0143> | 4:45 | TIMEOUT — max wait exceeded |