◉ DEMO MODE — All data is simulated for Acme Medical Group
60
Total Offered
56
Answered
4
Abandoned
93.3%
Answer Rate

Call Volume by Hour — Today

Answered vs Abandoned

Service Level by Queue

QueueOfferedAnsweredAbandoned Avg WaitLongestSL 60s Avg TalkAbandon %
Surgery Intake (750) 3834 4 0:181:22 89.5% 4:02 10.5%
Recovery Hotline (751) 2222 0 0:110:31 100.0% 2:54 0.0%