◉ DEMO MODE — All data is simulated for Acme Medical Group

Auto-Attendants

IVR phone trees callers navigate by pressing digits. Each attendant has its own greeting, timeout, and set of key options.
+ New Auto-Attendant
💡 Auto-attendants greet callers, read menu options, and route based on the digit pressed. Timeout routes the call if the caller stays silent.
Main Menu
Front-door IVR for 908-555-0100
📍 Main Clinic
Edit Clone
Greeting
🔊 Main Greeting (0:18)
Timeout
7s
Repeats
2× before exit
Invalid Entry
Replay greeting, then operator
Timeout Action
Operator (Hunt 600)
PressLabelRoutes To
1 Appointments → Queue 700 — Main Queue
2 Billing → Queue 701 — Billing Queue
3 Prescriptions → Ext 201 — Dr. Patel
0 Operator → Hunt List 600 — Front Desk
After Hours Menu
Plays evenings and weekends
📍 Main Clinic
Edit Clone
Greeting
🔊 After Hours Message (0:14)
Timeout
7s
Repeats
1× before exit
Invalid Entry
Repeat
Timeout Action
Hangup
PressLabelRoutes To
1 Medical emergency → Ring Group 601 — On-call
2 Leave a message → Voicemail — Ext 101