◉ DEMO MODE — All data is simulated for Acme Medical Group

Workgroups — acme-main-pbx

Groupings of extensions with shared visibility, allowed call-control actions, and supervisors. Members on the Live Panel only see other members within their groups.
+ Create Workgroup
💡 Workgroups define who-sees-whom and what-they-can-do on the Live Panel. Assign admins to a workgroup on the Workgroup Administrators page.
WorkgroupVisibilityAllowed ActionsSupervisors MembersActions
📍 Main — Front Desk
Reception + triage nurses
 Members see each other + supervisors DialTransferXFER VMMonitorParkPause 301 Grace Lee 6 Edit Members Delete
📍 Main — Clinical
Doctors + MAs
 Members see own group only DialTransferXFER VMPark 201 Dr. Patel 8 Edit Members Delete
📍 Main — Billing Desk
On-site billing staff
 Members see billing + corp. DialTransferMonitorCoachPark 401 Patricia Hughes 3 Edit Members Delete
🏢 Acme Medical Group (Corporate)
Top-tier rollup
 Sees every group across all locations All actions including KickMuteUnmuteLock Top-tier QA Team 26 Edit Members Delete