โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-main-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:48:45 700 Main Queue Dr. Thomas <732-555-0301> 204 Frank Williams 0:55 9:50
2026-04-24 16:42:43 700 Main Queue Insurance <800-555-0199> 103 Carla Diaz 0:15 8:45
2026-04-24 16:41:43 701 Billing Queue John Carter <908-555-0143> 401 Front Desk 2:02 9:22
2026-04-24 16:21:10 700 Main Queue Insurance <800-555-0199> 202 Dr. Kwon 1:10 5:46
2026-04-24 16:19:38 700 Main Queue John Carter <908-555-0143> 103 Carla Diaz 0:16 6:34
2026-04-24 16:18:35 700 Main Queue Dr. Thomas <732-555-0301> 102 Bob Chen 1:01 3:07
2026-04-24 15:03:15 701 Billing Queue John Carter <908-555-0143> 202 Dr. Kwon 1:10 5:32
2026-04-24 14:43:25 701 Billing Queue Jane Smith <732-555-0187> 201 Dr. Patel 2:49 7:10
2026-04-24 14:23:25 700 Main Queue Insurance <800-555-0199> 101 Alice Morgan 0:09 6:01
2026-04-24 14:18:59 700 Main Queue John Carter <908-555-0143> 204 Frank Williams 1:24 2:02
2026-04-24 13:31:38 701 Billing Queue Patient <856-555-0420> 302 Henry Park 1:15 9:39
2026-04-24 13:01:12 701 Billing Queue Pharmacy <732-555-0404> 103 Carla Diaz 2:40 6:53
2026-04-24 12:53:22 701 Billing Queue John Carter <908-555-0143> 301 Grace Lee 1:44 4:08
2026-04-24 12:09:20 700 Main Queue Dr. Thomas <732-555-0301> 103 Carla Diaz 2:20 1:03
2026-04-24 12:07:42 700 Main Queue John Carter <908-555-0143> 104 Diego Nguyen 1:27 4:05
2026-04-24 12:01:06 701 Billing Queue Insurance <800-555-0199> 101 Alice Morgan 2:35 5:21
2026-04-24 11:28:15 701 Billing Queue John Carter <908-555-0143> 101 Alice Morgan 1:53 6:33
2026-04-24 11:20:49 700 Main Queue Pharmacy <732-555-0404> 102 Bob Chen 2:45 4:54
2026-04-24 11:09:38 701 Billing Queue Dr. Thomas <732-555-0301> 103 Carla Diaz 2:21 2:53
2026-04-24 10:58:36 701 Billing Queue Patient <856-555-0420> 401 Front Desk 0:20 6:45
2026-04-24 10:31:13 700 Main Queue Pharmacy <732-555-0404> 101 Alice Morgan 2:50 9:01
2026-04-24 10:16:32 700 Main Queue Dr. Thomas <732-555-0301> 103 Carla Diaz 1:43 6:56
2026-04-24 09:42:03 701 Billing Queue John Carter <908-555-0143> 101 Alice Morgan 2:58 1:44
2026-04-24 09:13:13 700 Main Queue John Carter <908-555-0143> 101 Alice Morgan 1:58 9:13
2026-04-24 09:00:45 700 Main Queue Insurance <800-555-0199> 301 Grace Lee 2:25 9:20
2026-04-24 08:47:59 701 Billing Queue John Carter <908-555-0143> 301 Grace Lee 1:52 4:41
2026-04-24 08:24:52 700 Main Queue Pharmacy <732-555-0404> 501 Conference Rm 2:17 5:42
2026-04-24 08:19:12 700 Main Queue John Carter <908-555-0143> 301 Grace Lee 0:56 2:10
2026-04-24 08:12:07 700 Main Queue Pharmacy <732-555-0404> 102 Bob Chen 1:29 9:19
2026-04-24 08:10:37 701 Billing Queue Dr. Thomas <732-555-0301> 102 Bob Chen 2:01 9:04