โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-main-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:43:49 701 Billing Queue John Carter <908-555-0143> 401 Front Desk 2:50 3:42
2026-04-24 16:42:18 700 Main Queue Insurance <800-555-0199> 302 Henry Park 1:06 9:05
2026-04-24 16:37:12 700 Main Queue Pharmacy <732-555-0404> 203 Emma Lopez 1:54 4:14
2026-04-24 16:17:38 701 Billing Queue John Carter <908-555-0143> 102 Bob Chen 2:57 8:29
2026-04-24 16:15:13 700 Main Queue Insurance <800-555-0199> 202 Dr. Kwon 2:00 1:02
2026-04-24 16:14:54 700 Main Queue Dr. Thomas <732-555-0301> 103 Carla Diaz 2:06 3:46
2026-04-24 16:10:54 701 Billing Queue Pharmacy <732-555-0404> 102 Bob Chen 1:47 3:39
2026-04-24 16:08:32 700 Main Queue Pharmacy <732-555-0404> 302 Henry Park 1:51 1:30
2026-04-24 15:46:21 700 Main Queue Dr. Thomas <732-555-0301> 501 Conference Rm 1:17 8:14
2026-04-24 15:46:08 700 Main Queue Dr. Thomas <732-555-0301> 103 Carla Diaz 2:14 8:30
2026-04-24 15:45:45 700 Main Queue Patient <856-555-0420> 204 Frank Williams 1:56 5:13
2026-04-24 15:41:52 701 Billing Queue Jane Smith <732-555-0187> 202 Dr. Kwon 1:15 3:54
2026-04-24 15:16:32 701 Billing Queue Dr. Thomas <732-555-0301> 201 Dr. Patel 2:20 4:24
2026-04-24 15:15:18 700 Main Queue John Carter <908-555-0143> 301 Grace Lee 1:24 1:01
2026-04-24 14:26:50 701 Billing Queue Patient <856-555-0420> 104 Diego Nguyen 1:34 3:15
2026-04-24 14:17:16 700 Main Queue John Carter <908-555-0143> 103 Carla Diaz 1:38 4:17
2026-04-24 13:56:45 700 Main Queue John Carter <908-555-0143> 102 Bob Chen 0:25 1:30
2026-04-24 13:17:36 700 Main Queue Insurance <800-555-0199> 302 Henry Park 2:49 4:25
2026-04-24 13:17:22 701 Billing Queue Pharmacy <732-555-0404> 302 Henry Park 1:32 3:33
2026-04-24 11:55:03 700 Main Queue Pharmacy <732-555-0404> 302 Henry Park 0:05 1:59
2026-04-24 11:39:09 701 Billing Queue John Carter <908-555-0143> 204 Frank Williams 1:32 7:21
2026-04-24 11:38:35 700 Main Queue Patient <856-555-0420> 101 Alice Morgan 0:33 1:56
2026-04-24 11:34:45 700 Main Queue Patient <856-555-0420> 102 Bob Chen 2:26 8:43
2026-04-24 11:26:03 701 Billing Queue Dr. Thomas <732-555-0301> 401 Front Desk 1:29 8:50
2026-04-24 11:16:10 700 Main Queue John Carter <908-555-0143> 204 Frank Williams 2:34 7:43
2026-04-24 10:49:57 700 Main Queue Pharmacy <732-555-0404> 102 Bob Chen 1:43 4:10
2026-04-24 10:22:08 701 Billing Queue Dr. Thomas <732-555-0301> 101 Alice Morgan 1:35 7:30
2026-04-24 09:30:49 701 Billing Queue Patient <856-555-0420> 204 Frank Williams 0:05 4:50
2026-04-24 08:42:32 700 Main Queue John Carter <908-555-0143> 102 Bob Chen 1:55 7:51
2026-04-24 08:09:11 700 Main Queue Jane Smith <732-555-0187> 202 Dr. Kwon 2:35 7:39