| Time | Queue | Caller | Answered By | Wait | Talk |
|---|---|---|---|---|---|
| 2026-04-24 16:31:53 | 701 Billing Queue | Jane Smith <732-555-0187> | 103 Carla Diaz | 1:41 | 2:11 |
| 2026-04-24 16:04:53 | 700 Main Queue | Dr. Thomas <732-555-0301> | 302 Henry Park | 0:41 | 9:39 |
| 2026-04-24 15:50:58 | 700 Main Queue | Insurance <800-555-0199> | 302 Henry Park | 2:43 | 6:48 |
| 2026-04-24 15:33:38 | 701 Billing Queue | Insurance <800-555-0199> | 204 Frank Williams | 2:34 | 3:18 |
| 2026-04-24 15:06:14 | 701 Billing Queue | Patient <856-555-0420> | 201 Dr. Patel | 1:37 | 3:52 |
| 2026-04-24 14:50:49 | 701 Billing Queue | Dr. Thomas <732-555-0301> | 102 Bob Chen | 1:12 | 5:30 |
| 2026-04-24 14:45:47 | 701 Billing Queue | John Carter <908-555-0143> | 101 Alice Morgan | 0:18 | 5:07 |
| 2026-04-24 14:45:07 | 701 Billing Queue | Patient <856-555-0420> | 401 Front Desk | 2:04 | 7:55 |
| 2026-04-24 14:02:20 | 700 Main Queue | Pharmacy <732-555-0404> | 103 Carla Diaz | 1:31 | 5:39 |
| 2026-04-24 13:50:53 | 700 Main Queue | Insurance <800-555-0199> | 202 Dr. Kwon | 2:48 | 8:30 |
| 2026-04-24 13:27:40 | 701 Billing Queue | Dr. Thomas <732-555-0301> | 302 Henry Park | 2:07 | 1:24 |
| 2026-04-24 13:24:30 | 700 Main Queue | Pharmacy <732-555-0404> | 103 Carla Diaz | 1:00 | 9:06 |
| 2026-04-24 13:12:44 | 701 Billing Queue | Dr. Thomas <732-555-0301> | 302 Henry Park | 1:26 | 1:07 |
| 2026-04-24 12:51:45 | 700 Main Queue | Insurance <800-555-0199> | 203 Emma Lopez | 0:59 | 1:49 |
| 2026-04-24 12:48:13 | 700 Main Queue | Jane Smith <732-555-0187> | 102 Bob Chen | 0:34 | 6:43 |
| 2026-04-24 12:22:10 | 700 Main Queue | Pharmacy <732-555-0404> | 501 Conference Rm | 2:47 | 4:24 |
| 2026-04-24 11:20:58 | 700 Main Queue | Jane Smith <732-555-0187> | 202 Dr. Kwon | 1:28 | 4:39 |
| 2026-04-24 10:54:42 | 700 Main Queue | Insurance <800-555-0199> | 302 Henry Park | 2:20 | 2:13 |
| 2026-04-24 10:53:26 | 701 Billing Queue | Pharmacy <732-555-0404> | 401 Front Desk | 1:05 | 6:47 |
| 2026-04-24 10:43:39 | 700 Main Queue | Jane Smith <732-555-0187> | 103 Carla Diaz | 1:31 | 1:29 |
| 2026-04-24 09:57:08 | 701 Billing Queue | Dr. Thomas <732-555-0301> | 104 Diego Nguyen | 0:38 | 1:13 |
| 2026-04-24 09:26:58 | 701 Billing Queue | Insurance <800-555-0199> | 102 Bob Chen | 1:03 | 0:42 |
| 2026-04-24 09:26:29 | 701 Billing Queue | Patient <856-555-0420> | 302 Henry Park | 0:57 | 9:03 |
| 2026-04-24 09:16:31 | 700 Main Queue | John Carter <908-555-0143> | 301 Grace Lee | 1:37 | 8:04 |
| 2026-04-24 09:13:50 | 701 Billing Queue | John Carter <908-555-0143> | 202 Dr. Kwon | 0:50 | 7:57 |
| 2026-04-24 08:47:32 | 700 Main Queue | Patient <856-555-0420> | 401 Front Desk | 0:19 | 8:12 |
| 2026-04-24 08:44:42 | 701 Billing Queue | Jane Smith <732-555-0187> | 101 Alice Morgan | 0:08 | 2:47 |
| 2026-04-24 08:40:15 | 701 Billing Queue | John Carter <908-555-0143> | 401 Front Desk | 1:22 | 8:06 |
| 2026-04-24 08:36:14 | 700 Main Queue | Patient <856-555-0420> | 301 Grace Lee | 1:18 | 6:17 |
| 2026-04-24 08:12:40 | 701 Billing Queue | Pharmacy <732-555-0404> | 204 Frank Williams | 2:43 | 8:56 |