โ—‰ DEMO MODE โ€” All data is simulated for Acme Medical Group

Answered Queue Report โ€” acme-main-pbx

Every queue call that reached an agent, with wait time before answer and talk time with the agent.
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TimeQueueCallerAnswered By WaitTalk
2026-04-24 16:52:46 700 Main Queue Patient <856-555-0420> 201 Dr. Patel 0:40 5:19
2026-04-24 16:46:38 700 Main Queue Insurance <800-555-0199> 201 Dr. Patel 0:15 1:23
2026-04-24 16:26:49 701 Billing Queue Jane Smith <732-555-0187> 101 Alice Morgan 1:38 8:35
2026-04-24 16:18:29 700 Main Queue Insurance <800-555-0199> 501 Conference Rm 0:20 7:25
2026-04-24 16:09:40 700 Main Queue Pharmacy <732-555-0404> 103 Carla Diaz 1:52 9:53
2026-04-24 16:06:43 701 Billing Queue Insurance <800-555-0199> 302 Henry Park 2:50 3:22
2026-04-24 15:48:39 701 Billing Queue Pharmacy <732-555-0404> 501 Conference Rm 1:11 8:43
2026-04-24 15:42:18 700 Main Queue John Carter <908-555-0143> 301 Grace Lee 1:10 3:13
2026-04-24 15:20:29 700 Main Queue Jane Smith <732-555-0187> 501 Conference Rm 2:18 6:54
2026-04-24 15:16:40 700 Main Queue Insurance <800-555-0199> 204 Frank Williams 1:44 7:31
2026-04-24 15:11:09 701 Billing Queue Jane Smith <732-555-0187> 203 Emma Lopez 2:07 1:11
2026-04-24 14:47:42 700 Main Queue Pharmacy <732-555-0404> 101 Alice Morgan 2:59 0:53
2026-04-24 14:41:00 701 Billing Queue Pharmacy <732-555-0404> 201 Dr. Patel 0:25 2:27
2026-04-24 14:29:41 701 Billing Queue Patient <856-555-0420> 301 Grace Lee 2:14 8:49
2026-04-24 13:56:45 701 Billing Queue John Carter <908-555-0143> 104 Diego Nguyen 1:55 2:34
2026-04-24 13:49:50 700 Main Queue Insurance <800-555-0199> 104 Diego Nguyen 2:05 9:35
2026-04-24 13:37:53 700 Main Queue Jane Smith <732-555-0187> 203 Emma Lopez 0:54 9:11
2026-04-24 13:31:19 700 Main Queue Jane Smith <732-555-0187> 102 Bob Chen 1:36 6:03
2026-04-24 13:27:19 701 Billing Queue Jane Smith <732-555-0187> 204 Frank Williams 0:44 5:50
2026-04-24 13:22:18 700 Main Queue John Carter <908-555-0143> 104 Diego Nguyen 2:03 4:24
2026-04-24 12:48:31 701 Billing Queue Insurance <800-555-0199> 302 Henry Park 1:03 1:49
2026-04-24 12:04:36 701 Billing Queue Dr. Thomas <732-555-0301> 301 Grace Lee 0:29 9:40
2026-04-24 11:31:15 700 Main Queue John Carter <908-555-0143> 501 Conference Rm 0:46 0:48
2026-04-24 11:28:24 701 Billing Queue Dr. Thomas <732-555-0301> 302 Henry Park 1:35 3:24
2026-04-24 10:55:59 700 Main Queue Pharmacy <732-555-0404> 302 Henry Park 2:12 9:42
2026-04-24 09:12:09 701 Billing Queue Dr. Thomas <732-555-0301> 104 Diego Nguyen 1:20 5:45
2026-04-24 09:00:54 701 Billing Queue John Carter <908-555-0143> 401 Front Desk 1:36 8:36
2026-04-24 08:38:04 700 Main Queue Patient <856-555-0420> 203 Emma Lopez 2:26 3:10
2026-04-24 08:29:07 701 Billing Queue Pharmacy <732-555-0404> 104 Diego Nguyen 0:53 9:07
2026-04-24 08:17:36 700 Main Queue Jane Smith <732-555-0187> 203 Emma Lopez 2:55 8:56